silverorange: Digital Project Manager

Headquarters: Charlottetown, PE

The company

silverorange is a design and development agency based in Canada. When pursuing work, we focus on interesting and meaningful projects. Over our 24 years as a company, we've worked with well-known technology organizations like Duolingo and Mozilla, not-for-profit organizations working in areas including affordable internet access for low-income families, and with world-renowned doctors training other doctors through online education.

We’re proud of the fantastic products we’ve built in partnership with our clients and we’re actively invested in the processes behind these products. We are committed to fostering a team-focused approach in our work of building great user-focused systems, while also placing a serious emphasis on quality of life, openness, empathy, and a supportive work environment.

The position

We’re looking for a Digital Project Manager to join our team. We are open to individuals of various experience levels, though ideally you’ll be joining us with at least three years of  full-time experience planning and coordinating digital development projects and teams. We favour applicants with a strong sense of ownership over their own work. In collaboration with our Director of Project Management, you will be empowered to continually evaluate and improve our project management methodologies and processes, thereby helping the entire team to excel at their jobs. Excitement and ability to learn and contribute is more important to us than other metrics like years of experience. 

This position is available immediately and we will work with you to get you started as soon as possible.

  • Collaborate with our developers, designers, and clients to sustainably and effectively drive projects to completion. Assess and evaluate team successes, modifying future processes as needed.

  • Balance the needs of concurrent projects with separate teams, both your own and those being run by other Project Managers. You’ll be responsible for overseeing the progress of assigned projects, ensuring everyone has appropriate tasks and deadlines;  foreseeing, flagging, and eliminating possible blockers; and  advocating for the appropriate resources.

  • Establish a working relationship with your team lead, collaborating to balance deadlines and client needs with a supportive work environment and focus on quality of life.

  • Be the source of truth for the state of your teams’ projects, keeping track of project status and deadlines, prioritizing backlogs, and working with all parties to adapt to changing goals when necessary.

  • Document and manage tasks and client needs/requests using project management tools, optimizing for collaboration and communication. We currently use Shortcut & Notion for project tracking and Zoom & Slack for communication.

  • Communicate with your assigned teams to help resolve issues as they come up, and raise them with clients or other stakeholders as necessary.

  • Communicate your teams’ progress to the client in a clear, effective, and timely manner.

  • Participate in strategic planning sessions both internally and externally to create better project outcomes.

  • Learn about your projects and products to the extent required to direct and manage the progress of your teams effectively.

  • Contribute to client proposals and contracts.

  • Eligible & available to work from Canada. Eligibility to travel to the United States for occasional client meetings is an asset.

  • Self-directed learner who takes accountability for sharing knowledge and working towards improvements, both in terms of the tools and methodologies we use as a team, and personally.

  • Significant experience in team building and facilitation, including leading meetings, and problem resolution/mediation.

  • Self-motivated to effectively manage time commitments and priorities across competing goals. The ability to shepherd the team to completing goals is a must.

  • Strong written and verbal communication skills and significant experience communicating with a team and with clients.

  • Comfortable giving constructive feedback to, and receiving constructive feedback from, all roles within the company.

  • Able to communicate clearly with clients and co-workers across multiple time zones. Several of our key clients are in California and we have team members in British Columbia, Alberta, Ontario, Quebec, New Brunswick, Nova Scotia, and PEI.

We’re confident we’ll be able to help you get up to speed on the technical end of the job, but ideally you'll identify with some of the following statements.

  • You care about understanding the software development process in order to collaborate with Product (when applicable), Design, and Engineering.

  • You have been a Project Manager in the software industry.

  • You have led projects involving technical operations and new software product/service development.

  • You’ve contributed from beginning to end on a digital product and know what it takes to get a project done with a team of developers.

  • You have experience joining and communicating with a tightly knit team of people, and dealing directly with external clients.

Growth & ownership

Our team is co-operative and will help you learn and expand your skills via mentoring, team-wide support, and learning opportunities. All members of the team are encouraged and given space to grow as individual contributors, and have ongoing opportunities in project and team leadership.

We’re excited to hear your fresh ideas and approach. We have decades of collective experience, and we all continue to become better at what we do by both teaching and learning from each other. Add your voice to our mix!

Opportunity for employee ownership is a fundamental part of silverorange (non-founders currently own more than a third of the company) and we’re currently working on new ways to transfer even more ownership to employees.

Inclusion & diversity

People with different backgrounds and experiences make us stronger, and we’re always looking for ways to improve. Our team is getting more diverse across many dimensions of diversity, but we’re still missing perspectives that could make our work better. We highly encourage people from traditionally underrepresented groups in our industry to apply—we’d love to hear from you.

Remote working is just as good as local

Our team has been remote-friendly for over 20 years, and remote-first for the last 9. We continue to improve our approach to having a dispersed team. This is a full-time remote position regardless of location, though you are welcome to work from our lovely offices in Charlottetown, Prince Edward Island, Canada if you wish.

The majority of our team is full-time remote and 95% of our clients are remote. You’ll need to be comfortable working with a remote team regardless of your location.

Typically all employees spend at least one week each year working from our Charlottetown office, so plan on visiting PEI semi-regularly.

Though you may be working remotely, you’ll be an active member of a great and small but growing team, both here at silverorange and with our clients. Regular voice or video communication will help keep you in touch with the smart people with whom you’ll be working.

Benefits & compensation

  • Flexible work days, approached collaboratively with you to allow for the realities of appointments, family minding, and your everyday life.

  • 3 weeks of paid vacation, on top of 10 paid days of civic holidays, and 3 weeks of paid company-wide shut down.

  • Generous health and dental coverage, with 100% of premium covered by silverorange.

  • New computer hardware every 3 years, and other tools as needed.

  • Yearly company-wide bonuses based on overall company success, plus ownership opportunities and dividends for long-term employees.

  • Salaries based on skills and experience ranging from CAD $65,000 - $85,000, with both annual company wide salary band adjustments as well as opportunities and expectation of ongoing career and compensation growth.

  • Additional remote worker salary add-on of CAD $3,000 per year and a wellness salary add-on of $500 per year.

How to apply

We will be accepting applications until Friday, December 8, 2023,  and hope to conduct interviews the week of January 8th - 12th, 2024. 

Click 'Apply Now' and include a copy of your resume, any links you have to relevant examples of recent work, and a cover letter explaining why you’d be great for the job. Tell us about an interesting project you’ve worked on or helped ship. 

We want people to feel they can be their genuine selves at work, so we’d love to hear about who you are. If there is anything else you would like to share with us — i.e. a Medium or Twitter account, online writing or select blog posts, etc. — please feel free to include those as well.

If you require accommodations at any phase of the application or interview process, please let us know. We would be happy to support you and discuss accommodations as required.

To apply: